1. Regal Card
    1. The Regal Card is valid for 1 year (12 months) from the date of issue.
    2. Regal Card is a personal membership. The membership card, Regal Card, remains the property of Regal Hotels International Limited and can only be used by the member in person. It is not transferable. Members must keep their Regal Card properly at all times. Regal Hotels International Limited will not be responsible for any replacement if it is the Regal Card is lost or given to anybody.
    3. All membership benefits including but not limited to discounts, promotional offers, vouchers usage and reward points earning will only be honored upon presentation of a valid Regal Card by the member in person. The membership benefits are not redeemable for cash and cannot be used in conjunction with other offers including but not limited to discounts, vouchers and complimentary valet parking.
    4. The membership benefits cannot be used on blackout dates (please refer to section 5 for details) and is not applicable to happy hours, ticket sales events, banqueting, group dining over 18 persons, festive and non-homemade items at Regal Patisserie, special promotional items, promotional menus, bottled wine, cigarette, cigar, charges for tea and condiment, 10% service charge.
    5. Any queries on discount and offer calculation, voucher usage and reward points earning must be raised immediately upon bill settlement at the restaurant. No amendment will be made thereafter.
    6. The Regal Card will be void if lost, stolen or damaged. For replacement, an administration fee of HK$200 will be charged per single incident.
    7. For membership cancellation, an administration fee of HK$200 will be charged and cancellation will only be honored within 3 weeks from the date of issue and all the membership vouchers must not be used.
    8. All member records including but not limited to the spending amount and the accumulated points are subject to the computer records of Regal Hotels International Limited.
  2. Membership Discount
    1. To enjoy membership discount, only one card can be used per patronage. Splitting or combining bill is not allowed.
    2. Each member and guest must order one buffet per person to be entitled to the membership buffet discount.
    3. Membership discount cannot be used in conjunction with other discounts including but not limited to credit card discounts.
    4. For private room dining, the total bill amount after discount should meet the minimum charge for private room dining or the minimum charge amount will be charged.
    5. Spa discount is applicable to Regal Card members using the service in person only.
  3. Reward Points
    1. Reward points will only be given on qualified spending at the participating restaurants except bars, lounges, banqueting, festive and non-homemade items at Regal Patisserie, and promotional menus. All the points will be calculated in net spending in dollar unit, excluding 10% service charge, charges for tea and condiment and voucher amount.
    2. Member must present their Regal Card before settling the bill. Retro-claim of reward points will not be granted.
    3. Members can only earn points by paying the bill in person with their own credit card. Members can only earn point from one bill per patronage.
    4. Points earned will be valid until the membership expiry date shown on the Regal Card. All unused points will be forfeited after the membership is expired.
    5. Except Spouse Card, the accumulated points of different Regal Cards cannot be combined for reward redemption.
    6. All reward items are subject to the latest reward list issued by Regal Hotels International Limited. The reward list is subject to change without prior notice.
  4. Membership Voucher
    1. Use of vouchers is subject to the terms and conditions.
    2. Members can only use one voucher of any kind per patronage.
    3. The voucher is valid at the designated hotel(s) and restaurant(s) only. It is not applicable to Regal Patisserie.
    4. No replacement or refund if the voucher is lost, stolen, damaged or expired.
    5. Members must present the voucher when requesting the bill to enjoy the offer.
    6. The vouchers redeemed from reward points are applied before Regal Card discount (if applicable). No changes will be given on the unused balance.
    7. The voucher cannot be used in conjunction with other offers including but not limited to discounts (except Regal Card discount specified on the voucher), vouchers and complimentary valet parking.
    8. The voucher cannot be used on blackout dates as specified by individual restaurants. Please check with the restaurants when making a reservation.
    9. All unused vouchers will not be extended or replaced after membership expired.
  5. Blackout Dates for Regal Card Offers and Vouchers
    1. Coffee Shop & Specialty Restaurants(Except Dragon Inn)
      1. Valentine’s Day
      2. Mother’s Day and Eve
      3. Christmas Holidays (23-26 December)
      4. New Year’s Eve
    2. Chinese Restaurant & Dragon Inn
      1. Lunar New Year’s Eve
      2. First 3 days of the Lunar New Year
      3. Mother’s Day and Eve
      4. Father’s Day
      5. Mid-Autumn Festival and 2 days before
      6. Winter Solstice and 2 days before
    3. Bars and Lounges
      1. Christmas Day and Eve
      2. New Year’s Eve
      3. Chinese New Year’s Eve
      4. Halloween
      The Blackout dates are subject to change without prior notice, please check with the restaurant when making a reservation.
  6. Hotel’s Right for Modification
    1. Regal Hotels International Limited reserves the right to change all Terms and Conditions of the Regal Card without prior notice.
    2. Should any dispute arise, the decision of Regal Hotels International Limited shall be final and conclusive.
  7. In the event of discrepancy or inconsistency between the English and Chinese versions of these terms and conditions, the English version shall apply and prevail.